Shipping

Shipping Policy

 

We currently ship exclusively to the Netherlands. Depending on where your items are stocked, your order will be shipped from one of our partner locations in Germany or France, using a tracked shipping method.

 

Shipping Options

 

Standard Shipping

Free of charge

Estimated delivery time: 4 to 5 business days

 

Express Shipping

4.95 euros

Includes shipment insurance

Estimated delivery time: 2 to 3 business days

 

Order Processing

 

Orders are processed and dispatched on business days, Monday to Friday, excluding public holidays. Orders placed over the weekend are processed on the next business day.

 

Delivery times above are estimates and begin counting from the day your order is dispatched, not the day it is placed. Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package to your door.

 

Delays

 

Occasional delays can occur due to customs checks, carrier issues, high order volumes or other circumstances outside our control. We are not liable for delays caused by the shipping carrier once a package has left our warehouse, but we are always happy to help track down a delayed order.

 

Damaged Packages

 

If your package arrives damaged, please email us at info@brumexar.com within 5 business days of delivery and include photos of the damage so we can assist you further.

 

Questions

 

If your order has not arrived within a reasonable time beyond the stated delivery window, or if you have any other shipping questions, please contact us at:

 

Email: info@brumexar.com

Phone: +31 6 21637552